News, updates, thoughts, and reflections about healthcare IT in the US, the Middle East, and the rest of the world. How information technology can improve healthcare delivery and services in our lives.
Friday, December 27, 2013
Thursday, December 19, 2013
Why Do Healthcare IT Projects Fail?
It is not uncommon to read commentaries from healthcare thought leaders about healthcare IT projects that fail, either failing to meet objectives, failing to come in on time/on budget, or failing entirely. Within the provider community there seems to be an abundance of anecdotal stories of EHR and other technology failures. Some of these stories are perpetuated by the EHR software vendors themselves. Right after a practice has had a very promising demo from software vendor A, software vendor B comes in and says, righteously, “Oh, we just deinstalled system A in a practice. It was a disaster but now they are very happy.” Read more at: http://www.physicianspractice.com/blog/why-do-healthcare-it-projects-fail#sthash.goMCNFhi.dpuf
Wednesday, December 18, 2013
Cerner Forced To Pay Out Large Settlement To Customer
Cerner has struck a settlement agreement with one of its customers which will force the giant IT vendor to take significant charge against its fourth-quarter earnings.
The client, Trinity Medical Center of Minot, N.D., claimed last year that the patient accounting software sold by Cerner in 2008 was defective and didn’t deliver on the promised business benefits.
In the suit, the medical center asked for $240 million in damages, while Cerner only estimated damages of $4 million. To settle the matter, the two parties agreed to go into arbitration, according to a report in the Wall Street Journal. Read more..
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